Drone
Categories
Articles
My update failed
Troubleshoot Aeroo drone update failures with these step-by-step fixes, including checking your connection, clearing the update file, restarting devices, and verifying installation to ensure a smooth firmware update
My payload release pin doesn't seem to work
Ensure your drone is in 'Ready to Fly' mode with the Aeroo Fly app connected. Update to firmware V1.0.3, use a short press on the payload release, and check for obstructions. If issues persist, inspect the release pin or contact support.
I can't connect to enough satellites
If your issue persists, please record a video and send it to us for review. Rest assured, we can take up to 3 business days to review your video. [email protected]
My drone slowly loses altitude while hovering with a payload
NOTE— To avoid the payload interfering with the sensors on the bottom of the drone, the downward vision sensors are disabled while the drone carries a payload, so it relies only on GPS to hold altitude.You should find that flying 10m or higher will n
My drone just flies in circles
If your issue persists, please record a video and send it to us for review. Rest assured, we can take up to 3 business days to review your video. [email protected]
I'm getting a TOF error
If your issue persists, please record a video and send it to us for review. Rest assured, we can take up to 3 business days to review your video. [email protected]
I can see sand inside my drone
There's no need to panic just yet. Our drones have a water-resistant coating that provides protection from light debris. NOTE - NEVER use strong compressed air to clean your drone. It can blow debris further into sensitive components and damage your
My Optical Flow Sensor shows Poor Quality
The optical flow sensor, located on the underside of the drone, helps detect its proximity to the ground. When the drone is on the ground, it’s normal to receive a warning because the sensor may struggle to detect a clear surface. However, once the d