The Aeroo Pro is compatible with Android 5.0 and up and iPhone iOS 9.0 or later. Please note that the drone is currently incompatible with Android GO of any version. You may find that the Aeroo Fly app responds with a delay on older or lower-end phon
The Aeroo Pro records each video in both AA and AB quality.AA—This is the full 4 K quality file, which should be used for most, if not all, purposes.AB—The low-resolution version of each video is designed to be super compressed. It isn't currently cl
The Aeroo Fly app's Gallery function saves the footage onto the drone's SD card and then wirelessly transfers data from the SD Card to our app and then to your phone's storage. This process is very slow, as it is done via the internet, so the total t
First, please check your spam/junk folders to ensure it is not sent there. NOTE— Please also check that you are clicking "Register" and not entering your email address and non-existent password into the login fields. Next, ensure you are creating a n
NOTE— Please also check that you are clicking "Register" and not entering your email address and non-existent password into the login fields. - Please go to your phone's settings for our app and ensure all permissions are switched on- Please ensure y
Some devices say "Download Pending", but complete the download without updating the message. Navigate to your phone's download folder and if the installation file is visible, tap it to attempt to force the install. If you have no luck with this, ensu
We have recently released an update that has improved the responsiveness of the physical release button. Make sure you have updated your drone to the latest firmware version. This can be checked by- Going to general settings- Scrolling to the bottom-
When using the 6x digital zoom, make sure to swipe to the LEFT and not the Right. If your issue persists, please record a video and send it to us for review. Rest assured, we can take up to 3 business days to review your video. [email protected]
NOTE - This is likely caused by a failed update that must be completed.- Ensure the remote and drone are ON- Ensure the cables are pushed in fully at both ends so your phone starts charging.- Ensure the port on your phone is clean- Ensure you are log