The gimbal isn't working properlyUpdated 2 months ago
1. Check that you've removed the gimbal protector BEFORE the drone is powered on. If the protector is on initially when the drone is on, it will log a fault. You must remove the cover and restart your drone for the first error to clear.
2. With the drone turned off, gently roll the camera up and down until you feel it stop in each direction.
3. If it does have resistance, please continue rotating the camera up and down a few more times to see if it improves. Sometimes, the camera can become misaligned on the gimbal axis.
4. It should perform a quick self-check, where the camera moves up and down and then centres itself.
If your issue persists, please record a video and send it to us for review.
Rest assured, we can take up to 3 business days to review your video.