My phone and remote disconnect randomlyUpdated 3 months ago
- Clean out your phone charging port to create a stronger connection.
- Ensure the cable is pushed in fully. You can usually feel it lock in place.
- Remove your case for a better connection.
- Try a different cable.
If your issue persists, please record a video and send it to us for review. Rest assured, we can take up to 3 business days to review your video.