My flight times are really shortUpdated 3 months ago
The 45-minute flight time claim is under ideal conditions: an indoor static test.
In the real world, we expect flight times closer to 30 or 35 minutes if you're daring enough. With a payload, this could drop.
Other factors to consider are:
- How the drone is operated
- Environmental factors, including humidity
- The drones' physical condition
You can check the battery cell's health to help diagnose any product issues.
What you're looking for is a major difference in the individual cell voltage levels.
- Turn on the drone and connect your phone to the controller
- Open the App
- Touch the cog in the top right corner of the screen
- Touch "Smart Battery"
- Make sure the voltages displayed under the bars are around the same values i.e., there isn't a discrepancy of more than .25v between any two cells
If you find a significant difference, please contact us below so we can assist you further.
Please include a screenshot of the battery voltage screen. Rest assured, we can take up to 3 business days to review your ticket.