How do I make a return?Updated 8 months ago
We offer a 30-day free returns policy (postage costs may apply). Returns must be initiated within 30 days of receiving your order. Items must be unused and in their original packaging.
Initiating the return process is simple. Just contact us at [email protected] with your order number and reason for the return. We will then provide you with detailed return instructions.
Returns are free, and we do not charge for handling costs. However, please note that you will need to cover the return postage.
Upon receipt of the returned item, our technician will examine it to ensure it meets our return policy criteria. If the return is approved, a refund will be issued using the original payment method. Depending on your bank's processing time, please allow up to 5 business days for the refund to appear in your account.